At BizFlow, we strive to provide high-quality corporate services tailored to the needs of our clients. This Return and Refund Policy outlines the terms under which refunds may be granted for our services. By using our services, you agree to the conditions specified below.

1. Eligibility for Refunds
We offer refunds under specific circumstances where service delivery does not meet agreed-upon terms. Refund requests must be submitted within 10 days of the service purchase. Refunds will not be issued for services already rendered or partially completed unless there is a failure on our part to deliver as promised.

2. Non-Refundable Services
Certain services are non-refundable, including but not limited to:

Consultation and advisory services that have already been provided.
Customized business solutions that have been delivered.
Any service where work has commenced based on client approval.
Government filing fees, third-party transaction fees, or regulatory charges.

3. Refund Request Process
To request a refund, you must:

Submit a written request to [email protected] stating the reason for the refund.
Include relevant details such as your order number, service description, and supporting documents if applicable.
Our team will review the request and respond within 10 business days with a resolution.

4. Partial Refunds
In some cases, we may offer a partial refund if a service has been initiated but not fully completed. The refund amount will be determined based on the work already performed and any incurred costs.

5. Refund Processing Time
Once a refund is approved, it will be processed within 10 business days and credited back to the original payment method. The actual time for the funds to reflect in your account depends on your payment provider.

6. Service Cancellations
If you cancel a service before work has commenced, you may be eligible for a full refund.
If work has already started, a cancellation fee may apply based on the scope of work completed.
Cancellation requests must be submitted in writing via email.

7. Disputed Charges
If you believe you were charged incorrectly, please contact our support team at [email protected] for resolution before initiating a dispute with your payment provider. We will make every effort to resolve the issue amicably.

8. Contact Information
For refund inquiries, service cancellations, or disputes, please contact us:

Address: 97-99 Borough High St, London SE1 1NL, United Kingdom
Phone: +44 204 653 2611
Email: [email protected]